FAQ

Home / FAQ

Frequently Asked Questions

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. 1.How long can I get the feedback after we sent the inquiry? 

    We will reply to you within 12 hours in working day.
  • Q. 2. Are you a direct manufacturer or a trading company?

    We are a deep groove ball bearing manufacturing factory
  • Q. 3.What products can you offer?

    We mainly manufacture deep groove ball rusty steel ball bearings.
  • Q. 4. What are principal areas of application for your products?

    Our products are available in almost the equipment manufacturing and machinery manufacturing processing industries, which include train and railway, car and truck, engineering machinery, mining machinery, forklifts, agricultural machinery, ships, petroleum machinery, construction, electric power fittings, electromechanics, hardware and tools, etc.
  • Q. 5.can you do customized products?

    Yes, we mainly make standard products, and also do some customized products.
  • Q. 6. Do you produce standard parts?

    Yes, we mainly make standard products, but we also do some customized products.
  • Q. 7.How about the capacity of you company?

    We have 50 production lines of deep groove ball bearing, which can produce 6 million pieces of bearings per month, with an annual output value of about RMB 100 million.
  • Q. 8. How many employees of you company?What about the skilled persons?

    The company has a total of more than 160 employees, including over 60 skilled persons and 5 engineers.
  • Q. 9. How to guarantee the quality of goods?

    First of all, we will do the inspection after each process. Also, we will do sample test or 100% inspection for the finished products according to the customers’ requirements.
  • Q. 10.What’s the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc. For mass production, you need to pay 30% deposit before producing and 70% balance against copy of documents.The most common way is by T/T.L/C is also acceptable.
  • Q. 11.How to deliver the goods to us?

    Usually we will ship the goods to you by sea,because we are in Ningbo,and we are just 50 kilometers away from the Ningbo port,it is very convenient and efficient to ship goods to any other countries. Of course,If the customer's shipment is urgent, we can also transport it by air. The Ningbo airport and Shanghai airport are also very nearby.
  • Q. 12.Where are your products mainly exported to?

    Our products are greatly exported to many countries such as USA, Germany, Spain, Italy, UK, Korea, Brazil, Canada, etc.

Quick Contact